FAQs


  1. What kind of products do you sell at Hearthly Co.?
    We offer a carefully curated mix of tech gadgets, fashion items, home essentials, pet supplies, and health & wellness products, designed to make your lifestyle smarter, easier, and better.

  2. How can I place an order?
    Simply browse through our collections, add your favorite items to cart, and proceed to checkout. We offer a smooth, secure shopping experience.

  3. Do you ship internationally?
    Yes, we ship worldwide! Shipping times and fees vary depending on your location and the items ordered.

  4. How long does delivery take?
    Delivery typically takes 5–12 business days, depending on your location. You’ll receive a tracking number once your order is shipped.

  5. Can I return or exchange a product?
    Absolutely. We offer a hassle-free 14-day return policy on most items. Please refer to our return policy page for details.

  6. What payment methods do you accept?
    We accept all major credit/debit cards, PayPal, and other secure payment methods available at checkout.

  7. Is it safe to shop on Hearthly Co.?
    Yes, your privacy and security are our top priority. All transactions are encrypted, and we never store your payment information.

  8. How can I track my order?
    Once your order is shipped, you’ll get a confirmation email with a tracking link. You can also log into your account to track it anytime.

  9. Do you offer any discounts or special offers?
    Yes! Join our mailing list for exclusive discounts, limited-time offers, and early access to new collections.

  10. How can I contact Hearthly Co. for support?
    You can reach us via our Contact Us page or email us at hearthlyco.org@gmail.com. We typically respond within 24 hours.